Water Treatment Service Specialist

4 weeks ago


Santa Clara, California, United States Waterco of the Central States, Inc. Full time
Job Summary

We are seeking a skilled Water Treatment Service Specialist to join our team at Waterco of the Central States, Inc. As a key member of our customer-focused team, you will be responsible for providing exceptional service to our residential and commercial clients.

Key Responsibilities:

  • Safe operation of a Company vehicle in accordance with state and federal DOT laws.
  • Adherence to established safety procedures.
  • Completion of daily service orders promptly.
  • Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
  • Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
  • Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Requirements:

  • Valid driver's license
  • High school diploma or equivalent
  • Familiarity with the city area where duties will be performed
  • Excellent interpersonal and communication skills (verbal/written)
  • Minimum of one year of year of plumbing or maintenance is required
  • Face-to-face customer service

Physical Requirements:

  • Ability to lift over 100 pounds
  • Ability to drive for extended periods (2-3 hours)
  • Ability to kneel/bend for extended periods.

Equal Opportunity Statement:

Waterco of the Central States, Inc. fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.

We are an Equal Opportunity Employer and a proud member of the water treatment industry, with over 87 years of experience in designing and distributing residential, commercial, and industrial water treatment systems.



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