Donation Attendant

3 weeks ago


Phoenix, Arizona, United States Anthem Store (Anthem, Arizona) Full time
Job Title: Donation Attendant

At Anthem Store (Anthem, Arizona), we are seeking a highly skilled and customer-focused Donation Attendant to join our team. As a key member of our store team, you will be responsible for leading an excellent customer and brand experience, promoting sales, and ensuring a seamless donation process.

Key Responsibilities:
  • Accept and process donations from customers in a courteous and efficient manner.
  • Label and organize donations in the production room or sales floor.
  • Provide outstanding customer service, ensuring a positive experience for all donors.
  • Identify and handle hazardous materials, providing safe disposal options to customers.
  • Process sales tickets and sold signs for large items, ensuring accurate and timely transactions.
  • Assist customers with loading and unloading furniture or other items, providing exceptional service.
  • Maintain a clean and organized production room and sales floor, adhering to PPM standards.
  • Operate pallet jack and walkie stacker safely and efficiently.
  • Conduct daily safety inspections on company-owned equipment, ensuring compliance with safety rules and regulations.
  • Perform other related duties as assigned, supporting the overall success of the store team.
Requirements:
  • Excellent customer service skills, with a focus on providing a positive experience for all donors.
  • Ability to pass a forklift certification class and operate equipment safely.
  • Strong communication and teamwork skills, with a focus on collaboration and mutual respect.
  • Ability to work in a fast-paced environment, with a focus on efficiency and productivity.
  • High school diploma or equivalent required; prior experience in customer service or retail preferred.
What We Offer:
  • A comprehensive Total Rewards package, including medical, dental, and vision plans, 401(k) matching, and paid time off.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.

We are an equal opportunity employer, committed to hiring and retaining a diverse and talented workforce. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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