Wellness Center Assistant

6 days ago


Fairhope, Alabama, United States Planet Fitness - AL Dodich Group Full time
About the RoleWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - AL Dodich Group. As a key member of our team, you will be responsible for delivering exceptional customer service, handling front desk activities, and driving membership sales.

The ideal candidate will be a team player with excellent communication skills, ability to work in a fast-paced environment, and a passion for helping others achieve their fitness goals. In return, we offer a competitive salary, opportunities for growth and development, and a comprehensive benefits package including a free Black Card Membership.

Duties and Responsibilities- Greet members and guests, providing exceptional customer service and a friendly atmosphere- Handle front desk activities, including phone calls, membership sales, and account updates- Facilitate guided tours and execute membership sales- Maintain cleanliness and adhere to company policies and procedures- Perform cleaning duties each shift and ensure the club's overall cleanliness during walk-arounds

RequirementsWe require the following qualifications for this role:
  • Basic computer proficiency
  • High school diploma or equivalent required
  • Punctuality and reliability are a must
  • Exceptional customer service skills
  • Strong listener with the ability to empathize and problem-solve


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