Server Assistant

Job Summary:

The Server position at Troon Golf is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and creating memorable dining experiences. As a Server, you will be responsible for providing attentive and personalized service to our guests, ensuring that their dining experience is nothing short of exceptional.

Key Responsibilities:

Provides immediate attention to all guests upon seating.
Describes specials of the day to the guests and answers questions regarding any menu item, offering suggestions when appropriate.
Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
Follows-up with guests to ensure satisfaction and replenishes items as needed.
Participates in pre-shift meetings and taste tests to stay informed about menu offerings and service standards.
Maintains an organized workstation and completes side work duties efficiently.
Sets up and breaks down golf stations every shift, ensuring a seamless dining experience for our guests.
Is accountable for checks and cash transactions, utilizing the Point of Sales System accurately.
Follows established systems for taking, placing, and delivering orders, as well as adhering to established standards for greeting, cocktail service, food delivery, and general service techniques.
Practices tray service for all food and beverage service, ensuring a safe and efficient experience for our guests.
Is cross-trained in bartending service to provide a comprehensive dining experience.
Incorporates safe work practices in job performance, prioritizing the well-being of guests and colleagues alike.
Possesses a valid driver's license, which may be required for operating the picker for range balls or golf cart.
Demonstrates regular and reliable attendance, ensuring that our guests receive the highest level of service.

Requirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Food Safety and Sanitation Training and Alcohol Awareness Training are required.
Ability to read and speak English may be required to perform the duties of the Server.
Meets state age requirements for handling alcoholic beverages.
Knowledge of POS system is necessary.

Benefits:

Troon Golf offers a comprehensive benefits package, including an Employee Assistance Program (EAP), 401k (19+), Holiday Pay, and Paid Sick Leave. We are committed to providing a supportive and inclusive work environment that allows our team members to thrive and grow in their careers.

---