Concierge

3 weeks ago


Conyers, Georgia, United States Phoenix Senior Living Full time
Job Summary

Phoenix Senior Living is seeking a highly skilled and customer-focused Concierge to join their team. As a key member of the community, the Concierge will be responsible for providing exceptional service to residents, families, and visitors, ensuring a warm and welcoming atmosphere.

Key Responsibilities
  • Manage the community entry area, extending a warm welcome and greeting to visitors and guests.
  • Coordinate appointments for residents and family members, such as hairdressers, transportation, and other services.
  • Communicate messages to residents and staff, ensuring timely and effective communication.
  • Provide community information and support to prospective residents and families.
  • Assist with recruitment efforts, capturing candidate information and launching the recruitment process.
Requirements
  • High School Diploma or GED required.
  • Proven customer service experience and skills.
  • Knowledge and experience in the Senior Living Industry preferred.


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