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Valet Service Specialist

2 months ago

New Orleans, Louisiana, United States Hilton Hotels & Resorts Full time
Key Responsibilities:

As a Valet Service Specialist, your primary role will be to welcome guests and manage all parking-related transactions while ensuring exceptional service and financial success for the hotel. Your duties will include:
  • Warmly greeting guests upon arrival and departure, ensuring a pleasant experience.
  • Accurately processing payments for parking services, including handling cash, credit, and debit transactions.
  • Efficiently operating the parking booth and overseeing the parking area.
  • Keeping precise records of all parking charges, including rates, validations, and vehicle management.
  • Directing traffic flow as necessary to maintain order.
  • Addressing guest inquiries and requests promptly and courteously.
Desired Attributes:

Since its inception in 1919, Hilton has been at the forefront of the hospitality sector. Our ongoing success is attributed to our commitment to our Vision, Mission, and Values. We seek individuals who exemplify these core principles:
  • Hospitality: A passion for delivering outstanding guest experiences.
  • Integrity: Upholding ethical standards in all actions.
  • Leadership: Being a guiding force in the industry and community.
  • Teamwork: Collaborating effectively with colleagues.
  • Ownership: Taking responsibility for decisions and actions.
  • Urgency: Approaching tasks with promptness and discipline.
Key Qualities:

We value the following attributes in our team members:
  • Commitment to Quality
  • High Productivity
  • Reliability
  • Customer-Centric Approach
  • Flexibility and Adaptability
Working at Hilton:

Hilton is a premier global hospitality brand, encompassing a wide range of accommodations from luxurious hotels to budget-friendly options. For nearly a century, we have provided travelers with top-notch service, amenities, and value. Our mission to spread warmth and hospitality drives us to create memorable experiences for guests worldwide, with our dedicated team members at the core of this vision.