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Healthcare Registration Specialist

2 months ago

San Andreas, California, United States Dignity Health Full time

Overview

Dignity Health is committed to providing compassionate care and respect for all individuals. Our organization stands as a beacon of excellence in healthcare, dedicated to serving our community with the highest quality medical services. We pride ourselves on our expert staff and advanced technology, ensuring that we meet the evolving needs of those we serve.

Key Responsibilities

The Patient Registration Representative plays a vital role in delivering exceptional customer service during the patient registration experience. Key responsibilities include:

  • Accurate patient identification
  • Gathering comprehensive patient demographic information
  • Collecting and verifying insurance details and eligibility
  • Assessing and collecting patient financial responsibilities
  • Directing patients to the Patient Registration Specialist for financial counseling and assistance as necessary

This role requires adherence to organizational policies regarding patient financial obligations. The Patient Registration Representative also serves as a resource for patients and their families, clarifying hospital policies and patient rights.

Benefits Offered

We provide a comprehensive benefits package to support our employees and their families, including:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Voluntary Protection Programs
  • Adoption Assistance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Tuition Assistance for professional development
  • Retirement Savings Programs
  • Wellness Initiatives

Qualifications

Minimum Requirements:

  • At least 1 year of experience in a hospital registration department, physician's office, healthcare insurance company, or related roles; 2 years preferred.
  • High School diploma, GED, or equivalent education.
  • Strong understanding of insurance policies and medical terminology.
  • Basic mathematical skills for payment calculations and proficient computer skills.

Preferred Qualifications:

  • Familiarity with charity care programs and various governmental and non-governmental assistance programs.

Compensation

The pay range for this position is $25.19 per hour.

Dignity Health is an equal opportunity employer.