Material Damage Claims Specialist

1 month ago

Pennsylvania, United States Encova Insurance Full time
Job Title: Material Damage Claims Specialist

Job Summary:

Encova Insurance is seeking a highly skilled Material Damage Claims Specialist to join our team. As a Material Damage Claims Specialist, you will be responsible for reviewing vehicle damage claims, writing appraisals, and negotiating settlements with policyholders.

Key Responsibilities:

  • Review vehicle damage claims and write appraisals to determine the extent of damage and the cost of repairs.
  • Negotiate settlements with policyholders to resolve claims in a fair and timely manner.
  • Provide advice and recommendations to other claims specialists on the material damage aspect of a claim.
  • Handle salvage disposal and title procurement for vehicles considered total losses.
  • May be required to testify as an expert witness in lawsuits involving vehicle damage.
  • Capable of reviewing and writing estimates while meeting productivity, turnaround, and quality standards.
  • Assist in catastrophe claims handling throughout the company's operating territory.
  • Handle rental claims and serve as a member of integrated teams as assigned.

Requirements:

  • At least three years' experience as a material damage appraiser or its equivalent in the industry.
  • Demonstrated ability to negotiate, settle, and pay vehicle damage and total loss claims.
  • Strong customer service skills and ability to efficiently use computer software used by Encova to write estimates and value total losses.
  • Additional education or experience with heavy trucks or specialty equipment (boats, campers, and motorcycles) is preferred.
  • Must exhibit exceptional knowledge of vehicle repair techniques and methods.
  • Must pass the claims adjuster license exam(s) for applicable states as requested by management based on staffing needs.

What We Offer:

Encova Insurance offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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