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Bakery Sales Associate

2 months ago

Manchester, New Hampshire, United States Hannaford Supermarkets Full time
About the Role

We are seeking a highly skilled and motivated Bakery Sales Associate to join our team at Hannaford Supermarkets. As a key member of our bakery department, you will be responsible for providing exceptional customer service, maintaining a clean and organized work environment, and ensuring the highest quality products are available to our customers.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized work environment, adhering to company standards for sanitation and food safety.
  • Prepare, proof, and bake products as assigned, ensuring high-quality products are available to customers.
  • Develop product knowledge in all areas of the bakery department, including rolls, desserts, cakes, muffins, bagels, coffees, and platters.
  • Assist in training other associates when assigned and certified, promoting a culture of teamwork and collaboration.
  • Support company safety standards, communicating any needed equipment repairs or maintenance work to management.
Requirements
  • Effective communication, customer service, and selling skills.
  • Effective interpersonal skills and a desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Must meet minimum age requirements to perform specific job functions.
Physical Requirements
  • Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
  • Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
  • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Use their hands to operate controls and feel objects, and use tools to prepare products.
Preferred Requirements
  • Provide outstanding friendly customer service, communicating with and assisting customers in selection of product.
  • Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
  • Retrieve and organize bakery product loads.
  • Perform assigned tasks such as replenishing merchandise, preparation of products or setting up displays, etc.
  • Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
  • Maintain accurate, neat records of production, shrink, sales, and inventory.
  • Wash, clean, and sanitize equipment in accordance with company guidelines.
  • May be required to frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
About Hannaford Supermarkets

Hannaford Supermarkets is a leading grocery retailer committed to providing exceptional customer service and quality products. We are dedicated to supporting local farmers and producers, promoting sustainability, and fostering a culture of teamwork and collaboration.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.