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Dental Utilization Manager

2 months ago


Charleston, West Virginia, United States LIBERTY Dental Plan Full time

Transforming Oral Health Care with Excellence

We are seeking a highly skilled CONTRACT STAFF DENTIST to join our team at LIBERTY Dental Plan

Requirements:

  • Must have an active, unrestricted license/certification as DDS or DMD with 5+ years of experience as a practicing dentist.

Key Responsibilities:

  • Conduct clinical review of claims and pre-authorizations for all lines of business and/or markets as needed to ensure timely oral health decision-making and adjudication of dental claims and prospective requests for dental services.
  • Participate in clinical trainings, calibrations, and Interrater reliability testing while meeting all required quality and calibration benchmarks.
  • Participate in Quality Management and Improvement activities, DCM and SIU activities, and recommend actions to resolve identified provider trends and treatment patterns.
  • Conduct Peer-to-Peer calls to discuss utilization trends, quality issues, and trends in prospective and retrospective claims submissions.
  • Conduct secondary reviews such as grievance and appeal review.
  • Identify potentially unnecessary services in relation to care delivery settings.
  • Identify potential quality issues and trends in prospective and retrospective claims submissions.
  • Examine dental charts for focused audits of aberrant utilization and care delivery patterns.
  • Occasional on-site chart review for the state provider network.
  • Attend meetings of supervisory and administrative staff to discuss department operations, clinical findings, and staff training needs.
  • Use clinical expertise to make appropriate dental interpretations and decisions.
  • Develop and maintain subject matter expertise in LIBERTY dental benefit plans and applicable State Medicaid Programs.
  • Participate in Quality Improvement and Provider Credentialing Committees and provide input on appropriate resolution of member and/or provider grievances.
  • Collect and evaluate data from Grievance, Peer Review, Public Policy, and the Credentialing Sub-Committee on a quarterly basis.
  • Participate in enrollee Tele-dentistry visits to provide clinical assessment, evaluations, and recommendations based on dental need.
  • May consult periodically with Dental Board-eligible and/or certified specialist or academic specialist within the community to make informed decisions for individual enrollees.

Education/Experience:

  • Minimum DDS/DMD Degree.
  • Active, unrestricted license or certification to practice dental or related health profession in West Virginia in good standing.
  • Minimum 5 years of clinical dentistry experience.

Specific Skills and Knowledge:

  • Demonstrated performance in managing oral health care cost and utilization management.
  • In-depth knowledge of commercial and managed care delivery systems, reimbursement mechanisms, state regulatory and legislative landscape, and quality improvement initiatives.
  • Knowledge of clinical dentistry procedure codes and generally accepted clinical and adjudication guidelines on medical necessity of proposed dental procedures.
  • Ability to examine and read dental radiographs and chart records.
  • Ability to be successfully credentialed and re-credentialed by LIBERTY Dental Plan.
  • Must comply with applicable federal and state statutes and regulations.
  • Project management exposure with the ability to create and implement plans successfully.
  • Computer literacy with the ability to easily acquire working knowledge of new system applications.
  • Ability to apply alternate benefits where applicable, and consistent with plan guidelines and/or generally accepted professional protocols or guidelines.
  • Ability to work in a team providing leadership and implementing the consensus or organizational required activities.
  • Complete all necessary CE credits associated with maintaining your dental licensure.
  • Additional state licensures may be needed to meet regulatory needs of the company.

Work Environment:

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.