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Student Services Assistant

2 months ago

Bountiful, Utah, United States Kumon Full time
Position Overview:
As a vital member of the Kumon team, the Center Assistant plays a crucial role in ensuring a smooth operational flow within the learning environment. This position involves a variety of administrative and customer service tasks that contribute to the overall success of our educational programs.

Key Responsibilities:
  • Manage incoming phone communications with professionalism and efficiency.
  • Engage with students and their families during class sessions, addressing inquiries and concerns in a courteous manner.
  • Facilitate the check-in and check-out process for educational materials.
  • Support the enrollment process for new students, ensuring a welcoming experience.
  • Timely relay of messages and parental feedback to instructional staff.
  • Organize and maintain student files, ensuring accuracy and confidentiality.
  • Assist in resolving customer service issues as they arise, providing a positive experience for all stakeholders.
Join our team and contribute to fostering a supportive learning environment