Produce Team Leader

2 weeks ago


New York, New York, United States Whole Foods Café Full time
Job Summary

We are seeking a highly skilled and experienced Produce Team Leader to join our team at Whole Foods Café. As a key member of our produce department, you will be responsible for leading a team of produce experts to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of produce experts to achieve sales targets and deliver exceptional customer service.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service
    • Provide exceptional customer service and ensure that customers receive a positive shopping experience.
    • Respond promptly to customer inquiries and resolve any issues in a timely and professional manner.
  • Inventory Management
    • Manage inventory levels and ensure that the produce department is stocked with fresh and high-quality products.
    • Monitor and control inventory costs to achieve budget targets.
  • Merchandising and Visual Display
    • Develop and implement visually appealing merchandising displays to drive sales and customer engagement.
    • Ensure that the produce department is well-organized and easy to navigate.
  • Regulatory Compliance
    • Ensure that the produce department complies with all relevant health and safety regulations.
    • Monitor and maintain accurate records of inventory, sales, and customer interactions.
Requirements
  • 24+ months retail experience, including 12+ months of team leadership experience.
  • Advanced knowledge of produce, buying, pricing, merchandising, and inventory management.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Ability to lift 50 pounds and work in a fast-paced environment.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Exposure to FDA-approved cleaning chemicals and temperatures up to 90°F.

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