Part-time Bank Teller

4 weeks ago


Denton, Texas, United States PointBank Full time

About PointBank

PointBank is a leading financial institution dedicated to providing exceptional customer service and innovative banking solutions.

Job Summary

We are seeking a highly motivated and customer-focused Part-time Bank Teller to join our team. As a Part-time Bank Teller, you will be responsible for providing prompt, efficient, and friendly service to our customers, promoting and selling bank products and services, and contributing to the bank's growth and success.

Key Responsibilities

  • Process commercial and consumer transactions, including account deposits/withdrawals, cashing checks, loan payments, and other financial services.
  • Follow established policies and procedures to ensure accurate and secure transactions, and maintain compliance with banking regulations.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Identify and take advantage of opportunities to promote and refer bank products and services to satisfy customers' financial needs and goals.
  • Collaborate with colleagues to achieve sales and customer service goals, and contribute to the overall success of the branch.
  • Perform other duties and assignments as required to support the branch and the bank.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer service or banking experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve complex customer issues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Basic computer skills and knowledge of banking software and systems.

Working Conditions

Work is performed in a bank branch environment, with regular interaction with customers and colleagues. The ideal candidate will be able to work in a team environment, with a focus on providing exceptional customer service and contributing to the bank's success.


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