Front Desk Representative

5 days ago


Scranton, Pennsylvania, United States Residence Inn Scranton Full time
Job Title: Front Desk Agent

Location: Residence Inn Scranton, 947 Viewmont Drive, Scranton, Pennsylvania 18519

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Scranton. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. Your primary focus will be on check-in, check-out, and room assignments, while also handling guest inquiries, resolving issues, and promoting hotel services.

Responsibilities:

  • Provide warm and welcoming service to all guests, ensuring a positive first impression.
  • Process check-ins and check-outs efficiently, accurately, and in a timely manner.
  • Handle guest inquiries and resolve issues promptly and professionally.
  • Assist with room assignments, key card distribution, and other front desk duties.
  • Maintain a clean and organized front desk area, adhering to hotel standards.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Stay up-to-date on hotel services, promotions, and events to effectively promote them to guests.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software.
  • Ability to maintain confidentiality and handle sensitive information.
  • Flexibility to work a variety of shifts, including weekends and holidays.

What We Offer:

Residence Inn Scranton offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Scranton, Pennsylvania, United States Highgate Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Answer guest inquiries and provide information...


  • Scranton, Pennsylvania, United States Residence Inn Scranton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Scranton. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Scranton, Pennsylvania, United States Fairfield Inn Scranton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Scranton. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Scranton, Pennsylvania, United States Fairfield Inn Scranton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Scranton. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Scranton, Pennsylvania, United States Residence Inn Scranton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Scranton. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Services: Provide attentive, courteous, and efficient service to all...


  • Scranton, Pennsylvania, United States Fairfield Inn Scranton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Scranton. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Guest Service: Greet and welcome guests, respond to...


  • Scranton, Pennsylvania, United States Fairfield Inn Scranton Full time

    Job Title: Front Desk AgentLocation: Fairfield Inn Scranton, 949 Viewmont Drive, Dickson City, PA 18519Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Scranton. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable...


  • Scranton, Pennsylvania, United States Residence Inn Scranton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Scranton. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Services: Provide attentive, courteous, and efficient...


  • Scranton, Pennsylvania, United States Scranton Hospital Company Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Scranton Hospital Company. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.Key Responsibilities:Register patients and verify demographic...


  • Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at the Regional Hospital of Scranton. As a key member of our administrative staff, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our front desk.Key Responsibilities:Registration and Scheduling:...


  • Scranton, Pennsylvania, United States Scranton Hospital Company Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Scranton Hospital Company. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.Key Responsibilities:Register patients and verify demographic...


  • Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant - Reception to join our team at the Regional Hospital of Scranton. As a key member of our front desk team, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.Key ResponsibilitiesRegister patients and verify...


  • Scranton, Pennsylvania, United States Physicians Health Alliance, Inc. Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Physicians Health Alliance, Inc. As a key member of our administrative staff, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our front desk.Key Responsibilities:Registration and Scheduling:...


  • Scranton, Pennsylvania, United States Community Health Systems Full time

    Community Health Systems **Job Summary** As a Receptionist at Community Health Systems, you will serve as the first point of contact for all patients, other doctors, and visitors. Your responsibilities will include patient check-in and check-out processes, as well as handling incoming and interoffice calls. You will be responsible for ensuring a smooth and...


  • Scranton, Pennsylvania, United States Physicians Health Alliance, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Physicians Health Alliance, Inc.The ideal candidate will have excellent communication skills, be able to multitask, and maintain confidentiality in a fast-paced environment.Key Responsibilities:Register patients, verify demographic information, and...


  • Scranton, Pennsylvania, United States Regional Hospital of Scranton Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at the Regional Hospital of Scranton. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.Key ResponsibilitiesRegister patients and verify demographic...


  • Scranton, Pennsylvania, United States Community Health Systems Full time

    At Community Health Systems, we're seeking a skilled Receptionist to join our team. As a key member of our front office, you'll play a vital role in ensuring a positive experience for our patients and visitors.Key Responsibilities:Provide exceptional customer service, serving as the first point of contact for all patients, doctors, and visitors.Manage the...


  • Scranton, Pennsylvania, United States Geisinger Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Geisinger Health System. As a Patient Access Coordinator, you will play a critical role in ensuring the smooth operation of our front office activities.Key ResponsibilitiesRegistration and Scheduling: Accurately register patients for appointments,...


  • Scranton, Pennsylvania, United States Community Health Systems Full time

    Community Health Systems **Job Summary** As a Receptionist at CHS, you will serve as the first point of contact for all patients, other doctors, and visitors. Your responsibilities will include patient check-in and check-out processes, as well as handling primary telephone duties, relaying incoming and interoffice calls. **Key Responsibilities** •...


  • Scranton, Pennsylvania, United States Physicians Health Alliance, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Physicians Health Alliance, Inc.The ideal candidate will have excellent communication skills, be able to multitask, and maintain confidentiality in a fast-paced environment.Key ResponsibilitiesRegister patients, verify demographic information, and answer phone...