Customer Service Representative
3 weeks ago
Customer Service Specialist
**About the Role**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients and customers.
**Key Responsibilities**
* Provide timely and effective support to customers through various communication channels, including phone, email, and in-person interactions
* Respond to customer inquiries and resolve issues in a professional and courteous manner
* Collaborate with internal teams to ensure seamless service delivery and resolve any issues that may arise
* Maintain accurate records and documentation of customer interactions and issues
* Participate in ongoing training and development to enhance customer service skills and knowledge
**Requirements**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 1-2 years of customer service experience in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to work in a team environment and adapt to changing priorities
* Strong problem-solving and analytical skills
* Proficiency in Microsoft Office and other software applications
**What We Offer**
* Competitive hourly rate of $17.00
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**About Us**
Paul Davis Restoration is a leading provider of property damage mitigation, reconstruction, and remodeling services. With over 370 offices across the United States and Canada, we are committed to delivering exceptional customer service and quality results. Our team is dedicated to making a positive impact in the lives of our customers and communities.
**Our Values**
* Deliver What You Promise
* Respect the Individual
* Have Pride in What You Do
* Practice Continuous Improvement
**Our Mission**
To provide opportunities for great people to deliver Best in Class results.
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