Fashion Retail Team Lead

7 days ago


New York, New York, United States H&M Group Full time
Role Overview
We are seeking an experienced Store Manager to join our team at COS. As a key leader, you will drive store performance, lead by example, and foster a positive work environment. Your primary focus will be on delivering exceptional customer experiences, analyzing sales data, and developing your team to achieve sales growth.

Key Responsibilities:
• Provide world-class customer service through personalized styling advice, product knowledge, and an engaging in-store shopping experience
• Analyze sales data to inform business decisions and drive sales growth
• Lead, train, and develop a high-performing team of managers, visual merchandisers, and salespeople
• Manage the recruitment process, organize induction, and provide comprehensive training to new employees
• Identify talent, create development plans, and promote internal growth opportunities
• Maintain and improve business processes, ensuring operational excellence
• Foster a positive work environment where employees feel valued, supported, and empowered to excel

Requirements:
Approximately 1 year of retail management experience, excellent communication and leadership skills, customer-centric approach, adaptability, self-motivation, and genuine interest in others. Strong planning and organizational skills, analytical and problem-solving abilities, commercial acumen, and passion for fashion and retail.

What We Offer:
A competitive salary of $86,000-$97,000 annually*, 25% staff discount, extensive development opportunities, and a comprehensive benefits package, including medical, vision, and dental coverage, employee assistance programs, vacation, wellness, holiday, and parental pay, health, and dependent care FSA, and additional voluntary benefits.

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