Server Assistant

1 day ago


Hot Springs, Arkansas, United States Oaklawn Racing Casino Resort Full time
Job Overview
At Oaklawn Racing Casino Resort, we are seeking a skilled Busser to join our team. This role is ideal for individuals who enjoy providing exceptional guest service and working in a fast-paced environment.

Key Responsibilities
The Busser will be responsible for clearing, cleaning, and maintaining tables and the venue environment in a timely and thorough manner. They may also assist guests with drink and water refills, condiments, napkins, and other requests. The Busser will present a friendly and professional image at all times.

Detailed Job Description
- Provide excellent guest service
- Clean up spilled food, drink, and broken dishes, and remove empty bottles and trash
- Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Carry trays from tables and booths with soiled dishes, glassware, and silverware to kitchen and dishwasher
- Fill beverage and ice dispensers
- Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
- Replenish supplies of food and equipment at steam tables and service bars
- Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
- Stock all areas of the venue
- Clean, reset, and maintain tables
- Maintain all equipment
- Ensure F&B areas are maintained in accordance with company standards, as well as all applicable regulations
- Remain up-to-date on property events and hours of operation
- May be assigned to various venues throughout the property depending on business needs
- Cooperate and communicate with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude
- Make efforts to keep informed of company information and communications by participating in department meetings, huddles, and reviewing property bulletin boards, digital signage, and company newsletter
- Assist other team members and departments to contribute to the best overall performance of the department
- Uphold a Four Diamond & Four-Star service model
- Maintain an attitude and philosophy consistent with the company Core Values and Standards of Behavior with internal and external guests

Qualifications and Requirements
- Must be at least 21 years of age
- 1+ year food service experience preferred
- 1+ year guest service experience

Certificates, Licenses, and Registrations
Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
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