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Administrative Support Specialist

2 months ago

Denham Springs, Louisiana, United States SERVPRO of South Livingston Parish Full time
Job Overview

Join the dedicated team at SERVPRO of South Livingston Parish as an Administrative Support Specialist. In this role, you will play a crucial part in assisting our operations and ensuring that we deliver exceptional service to our clients.

Are you passionate about helping others in challenging situations? This position offers you the opportunity to make a meaningful impact every day. We are looking for a proactive individual who excels in communication, possesses strong analytical abilities, and is adept at managing multiple tasks simultaneously.

Key Responsibilities
  • Perform various office support tasks, including drafting emails and written communications.
  • Provide outstanding customer service to both clients and team members.
  • Conduct precise and thorough data entry.
  • Assist different departments as required.
  • Handle incoming calls and manage call dispatching.
  • Follow up on outstanding collections.
Qualifications
  • A minimum of 2 years of experience in an administrative or office-related role.
  • Familiarity with billing, quality assurance, and scheduling is advantageous.
  • Experience in a service-oriented environment is preferred.
  • Demonstrated excellent customer service skills, including effective listening and questioning techniques.
  • Strong organizational skills with a keen attention to detail.
  • Able to thrive in a fast-paced, collaborative office setting.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel).
  • Willingness to learn new software applications.
  • High School Diploma or GED required.
  • Must successfully complete a background check in accordance with applicable laws.
Work Schedule
  • Full-time position, 40 hours per week, with flexibility for overtime as needed.
  • Work hours may vary between 7 a.m. and 7 p.m.
Compensation

We offer a competitive salary based on your experience and qualifications.

Note: SERVPRO is an Equal Opportunity Employer.

Each SERVPRO Franchise is Independently Owned and Operated.