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Managed Care Coordinator

2 months ago

Pittsfield, Massachusetts, United States Accede Solutions Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Managed Care Coordinator to join our team at Accede Solutions Inc. As a key member of our staff, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our medical office.

Key Responsibilities
  • Client Support: Provide top-notch support to clients, including answering questions, resolving issues, and ensuring their needs are met.
  • Insurance Navigation: Assist clients in navigating the complex world of health insurance, including explaining coverage options and helping them make informed decisions.
  • Medical Terminology: Possess a thorough understanding of medical terminology and be able to accurately communicate with clients and healthcare professionals.
  • Organizational Skills: Demonstrate exceptional organizational skills, including the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Communication: Possess excellent communication skills, including the ability to effectively communicate with clients, healthcare professionals, and other stakeholders.
  • Confidentiality: Maintain the confidentiality of client information and adhere to all relevant laws and regulations.
Requirements
  • Education: High school diploma or equivalent required; college, executive secretarial, or business courses strongly preferred.
  • Experience: One year of experience in a busy, complex medical office or equivalent required.
  • Skills: Thorough working knowledge of health insurance issues and coverage, medical terminology, typing, and general secretarial skills required. Computer experience, including Windows, Microsoft Word, Microsoft Excel, and PtCt, is also necessary.