Coffee Connoisseur

Company Overview

We strive for excellence in everything we do in life at Black Rock Coffee Bar. Our crafted drinks are a way we show respect for our customers and ourselves, built on trust and care that grows to see our stories unfold in the community. We find ways to serve our neighborhoods and help raise the bar for relationship and compassion.

Salary

$14.42 per hour + up to $9.33 per hour in tips as an hourly/Nonexempt employee.

Job Description

As a Beverage Specialist, your primary focus will be delivering exceptional customer service, crafting high-quality beverages, and fostering positive coworker relationships. Your genuine passion for coffee, meticulous attention to detail, and commitment to forging authentic connections guarantee memorable experiences for each customer, contributing to a strong sense of community and leaving a positive impact on the neighborhood.

Required Skills & Qualifications

• Strong communication and interpersonal skills for effective customer and team interactions.
• Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail.
• Excellent customer service skills with a friendly, outgoing personality.
• Capable of building positive relationships with customers and team members.
• Flexibility to work weekends, holidays, and varying shifts.
• Self-motivated and capable of independent work during down times.

Benefits

• Paid time off (full-time team members can expect to accrue 40-56 hours per year)
• 401(K) Plan options for eligible* team members
• Health insurance (medical, vision, dental) for eligible** team members
• Pet insurance and discount options for eligible** team members
• LTD, Life, and AD&D coverage for eligible** team members
• Holiday pay
• Team member Assistance Program (EAP)
• Professional development opportunities
• Team members enjoy free drinks

*Team members who complete 1,000 hours within a consecutive 12-month service requirement and have attainment of age 21, are eligible for 401(K) participation.

**Full-time team members who average 30+ hours per week over a 12-month measurement period are considered benefits eligible.