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Bakery Customer Service Associate
2 months ago
The Bakery Venue Service Team Member is responsible for executing all tasks related to customer engagement, inventory management, and cleanliness. This role is essential in maintaining a positive brand image by delivering friendly, efficient service to both customers and colleagues consistently.
Key Responsibilities- Customer Interaction: Provide exceptional service by addressing customer needs promptly and effectively, utilizing suggestive selling techniques.
- Product Management: Weigh, price, and package customer orders while ensuring product quality and freshness through proper rotation.
- Cash Handling: Adhere to cash handling protocols related to service venues.
- Sanitation Standards: Maintain a clean and sanitary working environment, ensuring compliance with health and safety regulations.
- Team Collaboration: Engage with team members and assist in various tasks as needed, fostering a cooperative work atmosphere.
- Operational Duties: Perform opening, mid, and closing responsibilities, ensuring accuracy in signage and pricing.
- Safety Compliance: Report any safety hazards or violations immediately.
- Understanding of food production and basic cooking techniques.
- Ability to assess product quality visually.
- High energy and enthusiasm for the company’s products and values.
- Strong communication skills and a team-oriented mindset.
- Capability to meet customer service standards in all interactions.
- Effective time management and organizational skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Ability to lift up to 50 pounds.
- Stand and walk for 6-8 hours during a work shift.
- Perform various physical motions including bending, twisting, and reaching.
- Work in both wet and dry conditions.
- Flexible schedule availability, including nights and weekends.
This position summary is intended to provide a general overview of essential responsibilities and is not exhaustive. Duties may vary based on business needs and location.
