Customer Loan Solutions Expert
3 days ago
At OneMain Financial, we're dedicated to providing responsible access to credit for hardworking Americans. As a Customer Loan Solutions Expert, you'll play a crucial role in helping customers achieve their financial goals by delivering personalized loan solutions that meet their needs.
About the Role
- You'll work closely with customers to understand their financial situations and provide tailored loan options that fit their budgets and lifestyle requirements.
- Analyze customer data and market trends to identify opportunities for growth and develop strategies to increase sales and revenue.
- Present financial solutions to customers, ensuring they have a clear understanding of the terms and conditions of their loan.
- Educate customers on our range of products and services, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets.
- Develop strong relationships with customers through effective communication and exceptional customer service skills.
- Maintain accurate records of customer interactions and loan transactions, ensuring compliance with all laws and regulations.
- Develop strong relationships with customers through effective communication and exceptional customer service skills.
- Educate customers on our range of products and services, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets.
- Present financial solutions to customers, ensuring they have a clear understanding of the terms and conditions of their loan.
- Analyze customer data and market trends to identify opportunities for growth and develop strategies to increase sales and revenue.
Requirements:
- A high school diploma or equivalent is required for this role.
Preferred Qualifications:
- Experience in sales, collections, or customer service is highly desirable.
Compensation and Benefits:
- The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications.
- In addition to a competitive salary, you'll enjoy a range of benefits, including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and more.
- We offer a comprehensive training program to help you develop your skills and advance your career within our organization.
- Our company culture values diversity, inclusion, and community involvement, and we're committed to making a positive impact in the communities we serve.
- We offer a comprehensive training program to help you develop your skills and advance your career within our organization.
- In addition to a competitive salary, you'll enjoy a range of benefits, including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and more.
About OneMain Financial:
We're a leading provider of nonprime personal loans, credit cards, and other financial products, dedicated to improving the financial well-being of hardworking Americans. With over 1,300 community branches across the U.S., we've been serving millions of customers since 1912.
Key Skills:
- Sales and customer service expertise
- Financial analysis and problem-solving skills
- Effective communication and relationship-building abilities
- Ability to work in a fast-paced environment and meet deadlines
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