Customer Loan Solutions Expert

3 days ago


Lake City, Florida, United States OneMain Financial Full time

At OneMain Financial, we're dedicated to providing responsible access to credit for hardworking Americans. As a Customer Loan Solutions Expert, you'll play a crucial role in helping customers achieve their financial goals by delivering personalized loan solutions that meet their needs.

About the Role

  • You'll work closely with customers to understand their financial situations and provide tailored loan options that fit their budgets and lifestyle requirements.
    • Analyze customer data and market trends to identify opportunities for growth and develop strategies to increase sales and revenue.
      • Present financial solutions to customers, ensuring they have a clear understanding of the terms and conditions of their loan.
        • Educate customers on our range of products and services, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets.
          • Develop strong relationships with customers through effective communication and exceptional customer service skills.
            • Maintain accurate records of customer interactions and loan transactions, ensuring compliance with all laws and regulations.

Requirements:

  • A high school diploma or equivalent is required for this role.

Preferred Qualifications:

  • Experience in sales, collections, or customer service is highly desirable.

Compensation and Benefits:

  • The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications.
    • In addition to a competitive salary, you'll enjoy a range of benefits, including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and more.
      • We offer a comprehensive training program to help you develop your skills and advance your career within our organization.
        • Our company culture values diversity, inclusion, and community involvement, and we're committed to making a positive impact in the communities we serve.

About OneMain Financial:

We're a leading provider of nonprime personal loans, credit cards, and other financial products, dedicated to improving the financial well-being of hardworking Americans. With over 1,300 community branches across the U.S., we've been serving millions of customers since 1912.

Key Skills:

  • Sales and customer service expertise
  • Financial analysis and problem-solving skills
  • Effective communication and relationship-building abilities
  • Ability to work in a fast-paced environment and meet deadlines


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