Patient Services Representative

1 week ago


Memphis, Tennessee, United States Baptist Memorial Full time

Job Title: Patient Services Representative

Estimated Salary: $40,000 - $55,000 per year

Baptist Memorial is seeking a detail-oriented and organized Patient Services Representative to join our team. In this role, you will be responsible for handling customer inquiries, completing claims edits, denials, and billing functions.

Key Responsibilities:

  • Handles telephone communication with patients, insurance companies, and personnel.
  • Reviews and processes claims for accuracy and completeness.
  • Denies or approves claims based on insurance company guidelines.
  • Resolves claim discrepancies and issues.
  • Communicates with insurance companies and providers.

Requirements:

  • High school diploma or equivalent, some college or associate degree desired.
  • Able to type and/or key accurately, problem solving, written and oral communication skills.


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