Malay Quality Control Specialist
2 weeks ago
Productive Playhouse is a leading provider of transcription services, delivering high-quality solutions to clients worldwide. As a Malay Quality Control Reviewer, you will play a critical role in ensuring the accuracy and quality of our services.
Your primary responsibility will be to review completed work, identifying and addressing any quality issues that may arise. This will involve collaborating with our on-site team to ensure that our services meet the highest standards of quality and compliance.
Key Responsibilities:- Review completed work, citing all issues related to quality
- Create and report daily quality logs to the on-site team auditor
- Maintain a clear understanding of client guidelines and quality expectations
- Direct project-related questions to the on-site team auditor
- Report violations of security clean room policies
- Suggest opportunities for improvement to the on-site team auditor
- US work authorization (the company cannot provide sponsorship)
- Able to commute to our office
- 18+ years of age
- Expert in Malay (language assessment required)
- Ability to understand a wide variety of Malay-speaking accents and dialects
- Previous professional experience working in the specified language
- Fully vaccinated against COVID or provide medical or religious documentation for exemption
- Formal education at the secondary level in the specified language
- Formal education at the post-secondary level in the specified language
- Masters or Ph.D. studies in Linguistics, Translation Studies, or in the specified language
Please note that due to client data security policies, personal items, including electronics, will not be allowed in the workspace. Employees are able to leave the workspace to use their phones outside the office if needed.
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