Community Health Advocate

3 weeks ago


Ford, Kansas, United States Sunflower Health Plan Full time
Job Summary

As a Community Health Worker with Sunflower Health Plan, you will play a vital role in connecting our members with community resources and support services. This is a hybrid remote work-from-home role that involves travel for home visits and community events in northeastern Kansas.

Key Responsibilities
  • Support community connection activities, including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner.
  • Provide members with known community resources and support the care team to identify member community support and provide health education as appropriate.
  • Support the coordination of community outreach resources available to members and promote awareness of care/services.
  • Serve as a support for members on community and care resource inquiries and opportunities available to members.
  • Support all member-related correspondence and educational materials to assist in the facilitation of a successful community connection.
  • Document and maintain all community resources to ensure standards of practice and policies are in accordance with health plan requirements.
  • Provide assistance to the clinical team of nurses and social workers, including outreach, community education, informal guidance, and member support.
  • Conduct non-clinical general health assessments to refer members to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers and staff working within the organization.
  • Conduct non-medical assessments, such as home safety, assessment of the community/environment resources, transportation, employment, and others, to refer to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers and staff working within our organization.
  • Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach.
  • May make visits to individual homes and/or community organizations.
  • Working knowledge of Social Determinants of Health (SDOH) barriers.
  • Perform other duties as assigned.
  • Comply with all policies and standards.
Requirements
  • Requires a High School diploma or GED.
  • Requires 1 – 2 years of related experience.


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