Medical Receptionist
5 days ago
Pulmonary Medicine Associates is a unique and exciting place to work, with specialties that include critical care, infectious disease, palliative care, pulmonology, pediatric pulmonology, sleep medicine, and travel medicine. We are a busy practice with over 70 providers and 2 outpatient clinic locations.
We offer a competitive salary of $55,000-$65,000 per year, depending on experience, as well as exceptional benefits including medical, dental, vision, life, LTD, PTO, and 401k with generous company match. Our employees enjoy a collaborative work environment and opportunities for growth and development.
Job DescriptionThe Patient Service Representative will be the first point of contact for patients and visitors, providing excellent customer service and ensuring a positive experience. Key responsibilities include:
- Greeting patients and families in a friendly and welcoming manner.
- Obtaining prior authorization for follow-up office visits.
- Updating demographic and insurance information in patient's account as needed.
- Verifying insurance eligibility prior to appointment.
- Scanning insurance cards and patient identification.
- Ensuring co-pays are collected for all visits and accurately posting charges and payments in EMR.
Requirements:
- High school diploma or GED.
- Two to three years related work experience in a medical environment.
- Knowledge of medical terminology.
- Knowledge of medical billing procedures and HMO/PPO insurance programs.
- Excellent phone etiquette and verbal communication skills.
We value our employees and offer a supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
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