Client Care Specialist

3 weeks ago


Prescott, Arizona, United States Decision Point Center Full time
Job Title: Client Care Manager

Decision Point Center is seeking a highly skilled and compassionate Client Care Manager to join our team. As a key member of our residential and outpatient treatment facility, you will be responsible for providing exceptional client care and support to individuals struggling with substance abuse and co-occurring disorders.

Key Responsibilities:
  • Manage client case loads and facilitate completion of FMLA documentation as needed
  • Complete client care portion of intake process and facilitate tour of residential grounds
  • Develop and implement exit strategy plans to ensure successful client outcomes
  • Provide clients with the most recent schedule to keep on their persons and perform client care management tasks
  • Assist clients with achievement of treatment goals and organize psych-educational groups
  • Maintain accurate and complete records of correspondence and services rendered to clients
  • Communicate and coordinate client care regarding outside entities and liaise with family members, marketers, and referent sources as needed
Requirements:
  • Bachelor's degree in a related field (behavioral health)
  • Two or more years of full-time direct work experience in a therapeutic setting
  • Ability to maintain confidentiality and possess good verbal and written communication skills
  • Flexibility and willingness to take direction and work well in a crisis setting
Benefits:
  • Medical, dental, vision, life, short-term disability, and 401(k) with up to 4% employer match
  • Full-time employees accrue PTO hours each pay period, while part-time employees accrue sick-time hours


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