Customer Service Lead

3 weeks ago


Fresno, California, United States Star2 Hotels Inc Full time
Job Title: Customer Service Lead

We are seeking an exceptional Customer Service Lead to join our team at Star2 Hotels Inc.

Estimated Salary: $45,000 - $55,000 per year

Job Description

As a Customer Service Lead, you will be responsible for providing exceptional customer experiences and ensuring high standards of customer satisfaction. This includes leading by example, developing and implementing customer service strategies, and analyzing and reviewing customer feedback.

Duties and Responsibilities:

  • Lead by example and demonstrate exceptional customer service skills.
  • Develop and implement customer service strategies to improve guest satisfaction.
  • Analyze and review customer feedback to identify areas for improvement.
  • Train and develop new employees in customer service skills.
  • Maintain open communication channels with department heads and other stakeholders.

Requirements and Qualifications:

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 2 years of experience in a customer-facing role in a hotel or hospitality setting.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with hotel management systems and software.


  • Fresno, California, United States Star2 Hotels Inc Full time

    Career Opportunity: Customer Service Team LeadWe are excited to offer a unique career opportunity for a motivated and results-driven individual to join our team as a Customer Service Team Lead at Star2 Hotels Inc. In this role, you will be responsible for leading our customer service team and ensuring that every guest has an exceptional experience.The...


  • Fresno, California, United States Provider Contract Food Service Full time

    About the PositionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Fresno Pacific University. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling transactions, and maintaining accurate records.Responsibilities:Provide exceptional customer...


  • Fresno, California, United States Family Dollar Full time

    Company OverviewFamily Dollar is a leading discount retailer offering a wide range of products and services to its customers. As a Customer Service Representative, you will be part of a dynamic team that strives to provide exceptional customer experiences.


  • Fresno, California, United States GIRL SCOUTS Full time

    OverviewThe Girl Scouts of Central California South is a leading organization dedicated to empowering girls and young women to reach their full potential. As a Customer Service Representative, you will play a vital role in providing exceptional service to our members, volunteers, and customers.


  • Fresno, California, United States PrideStaff Full time

    PrideStaff is a leading staffing agency with a wide range of job opportunities. As a Customer Service Representative, you'll earn an estimated **$45,000 - $55,000 per year**.Key ResponsibilitiesAnswer inbound calls from customers in a professional and courteous manner.Research information using multiple resources and route calls to the appropriate...


  • Fresno, California, United States GIRL SCOUTS Full time

    Company Overview">GIRL SCOUTS is a leading organization that empowers girls to achieve their full potential. We are dedicated to providing exceptional customer service and creating a positive experience for our members, volunteers, and customers.


  • Fresno, California, United States Family Dollar Full time

    Company OverviewFamily Dollar is a leading retailer of value-priced merchandise, offering a wide range of products to meet the everyday needs of our customers. We are committed to providing exceptional customer service and creating a welcoming shopping experience in our stores.


  • Fresno, California, United States Altium Packaging LLC Full time

    About UsAltium Packaging LLC is a leading manufacturer of packaging solutions. We are committed to delivering high-quality products and exceptional customer service.The RoleWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to provide...


  • Fresno, California, United States TeamBuilders Employment Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at TeamBuilders Employment & Business Solutions. The ideal candidate will have a passion for delivering exceptional customer service and a strong background in the travel industry.Main ResponsibilitiesHandling incoming calls in a professional and courteous...


  • Fresno, California, United States Hudson Group Full time

    OverviewHudson, a leading travel retailer, seeks a skilled Sales Associate to join our team at Fresno Yosemite International Airport. As a key member of our sales floor team, you will provide exceptional customer service, drive sales growth, and maintain store appearance.


  • Fresno, California, United States Walmart Full time

    As a Customer Service Representative at Walmart, you'll have the opportunity to make a difference in our customers' lives. Our team is responsible for ensuring that every customer has an exceptional shopping experience. We're looking for someone who can provide top-notch customer service and work effectively in a fast-paced environment.We offer competitive...


  • Fresno, California, United States Ace Cash Express Full time

    Ace Cash Express offers a dynamic career opportunity for a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service by educating customers on products, listening to their needs, and maintaining store security. Your ability to process transactions, complete bill pay services, and provide...


  • Fresno, California, United States Domino's Pizza LLC Full time

    Job Title: Customer Service AgentWe are seeking a Customer Service Agent to join our team at Domino's Pizza LLC. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers receive a positive experience.About the Job:Ensure customer orders are accurate and delivered promptly.Provide a high level of...


  • Fresno, California, United States Petco Full time

    Petco is committed to delivering an exceptional shopping experience for our customers. As a Customer Service Representative, you will play a key role in achieving this goal. Your primary responsibility will be to provide outstanding customer service, responding to guest inquiries and resolving issues in a timely and professional manner. We offer a...


  • Fresno, California, United States Save Mart Supermarkets Full time

    At Save Mart Supermarkets, we are seeking a Customer Service Ambassador to join our team. This is an excellent entry-level store position with many opportunities for growth and learning within our grocery industry. As a Customer Service Ambassador, you will play a vital role in providing friendly, fast, and effective customer service, creating a welcoming...


  • Fresno, California, United States PETERS SUBWAY NO 28340 INC Full time

    Job OverviewPeters Subway No 28340 Inc is a leading quick service restaurant with a commitment to serving high-quality food in a welcoming environment.We are seeking a skilled and enthusiastic Customer Service Specialist - Sandwich Preparation to join our team.About the RoleThis role involves preparing and serving sandwiches to customers, promoting Subway...


  • Fresno, California, United States The Table Solutions Full time

    Job TitleWe are seeking a highly motivated Customer Service Representative to join our team as a Field Customer Service Sales Representative. This role offers an exciting opportunity to engage directly with customers, provide exceptional service, and drive sales through face-to-face interactions.


  • Fresno, California, United States Target Full time

    We are seeking a Customer Service Ambassador to join our team at Target. As a Customer Service Ambassador, you will be responsible for providing exceptional guest service experiences in cash lanes, guest services, gift registry, pick-up and drive up.Key responsibilities include welcoming, thanking and exceeding guest service expectations by focusing on guest...


  • Fresno, California, United States K Corrals, Inc. dba Golden Corral Full time

    Job OverviewWe are currently seeking a Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will play a critical role in ensuring that every guest has a positive dining experience. Your primary responsibility will be to greet guests warmly, offer assistance when needed, process orders efficiently, and...


  • Fresno, California, United States iPull-uPull Auto Parts Full time

    **Join Our Team**We are seeking a highly motivated Customer Service Expert to join our team at iPull-uPull Auto Parts. As a Customer Service Expert, you will play a key role in providing exceptional customer service and assisting customers with their auto parts needs.**Key Benefits**A competitive starting hourly rate of $16.50, with opportunities for...