Job Type: 3-month Contract (high possibility of extension)

Location: Ottawa, ON

Hours per week: 37.5

Position Overview:

We are seeking a skilled Meraki Network Technician to support a critical network device refresh project. This role will involve the complete refresh of all routers and switches within our network infrastructure. The ideal candidate will have hands-on experience with Meraki networking equipment, strong troubleshooting skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Network Device Refresh:
  • Lead and execute the refresh of all network devices, including routers and switches, across multiple locations.
  • Install, configure, and deploy new Meraki networking equipment to replace outdated devices.
  • Ensure seamless integration of new devices into the existing network infrastructure with minimal disruption to operations.
  • Collaborate with cross-functional teams to ensure proper network design and configuration during the refresh process.
  • Perform device staging, configuration, and testing before deployment to ensure optimal performance and security.
• Troubleshooting & Support:
  • Diagnose and resolve issues related to Meraki network devices during and after the refresh.
  • Monitor and analyze network performance post-deployment to ensure smooth operation.
  • Provide on-site and remote technical support to address any issues encountered during the project.
• Documentation & Reporting:
  • Maintain accurate records of device inventory, configurations, and network topology changes.
  • Create and update network documentation, including diagrams, procedures, and guidelines.
  • Generate regular progress reports for project stakeholders, highlighting key milestones, challenges, and resolutions.
• Compliance & Best Practices:
  • Ensure that all network deployments adhere to industry best practices and security standards.
  • Collaborate with the network security team to implement necessary security measures on all newly deployed devices.
  • Stay up-to-date with the latest Meraki features, firmware updates, and security patches.

Qualifications:

• 3+ years of hands-on experience with Meraki networking equipment, including routers and switches.
• Strong understanding of network protocols, routing, and switching technologies.
• Proven experience in network device refresh or upgrade projects.
• Proficiency in configuring and troubleshooting Meraki devices, including the Meraki Dashboard.
• Knowledge of LAN/WAN architecture and network management.
• Experience with network monitoring tools.
• Cisco CCNA or Meraki CMNA certification.
• Experience with other Cisco networking equipment.
• Familiarity with network security practices, including firewall configurations and VPN setup.
• Experience working in a hybrid cloud environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Flexibility to travel to different locations if required for on-site deployments.