Customer Service Ambassador

7 days ago


Rehoboth Beach, Delaware, United States Comfort Inn Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team at Comfort Inn. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

The ideal candidate will possess excellent communication skills, be able to multitask with ease, and demonstrate a strong commitment to delivering outstanding customer service. If you are a people person who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Estimated Salary: $45,000 - $55,000 per year

Responsibilities
  • Provide personalized service to guests, responding to their needs and concerns in a timely and professional manner.
  • Register guests, obtain necessary information, and ensure proper credit is established.
  • Assist guests with inquiries and requests for information about the local area.
  • Sell rooms to walk-in customers and respond to phone and email inquiries.
  • Manage cash drawers, credit card receipts, and direct bills, ensuring accuracy and attention to detail.
  • Perform other duties as required to support the smooth operation of the front desk.
Requirements
  • Bachelor's degree or equivalent experience preferred.
  • Previous hospitality or customer service experience is essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A valid driver's license and typing skills are also required.


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