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TPAP Case Advocate
2 months ago
YMCA International Services is a unique branch of the YMCA of Greater Houston that serves marginalized communities.
The Trafficked Persons Assistance Program (TPAP) Advocate plays a critical role in providing holistic case management to victims of human trafficking.
The Advocate will provide intensive trauma-informed services to victims, meeting them where they are and supporting them as they navigate different systems, including homelessness, transitional and domestic violence shelters, the criminal justice system, and social services.
The duties and responsibilities listed below are the basis for supervision and performance evaluation.
Key Responsibilities- Perform client intake screenings and conduct assessments to determine service needs.
- Coordinate a comprehensive and holistic service plan for each client.
- Develop and maintain positive relationships with community partnerships to support clients in receiving a full range of services.
- Evaluate and address any immediate crisis situation using effective conflict management and crisis intervention techniques.
- Assess and address safety concerns on a continual basis.
- Participate on the 24/7 hotline to assist victims of trafficking and first responders.
- Follow all client confidentiality and privacy requirements and standards.
- Maintain clear and accurate documentation for all client interactions.
- Provide or arrange transportation when necessary to facilitate client services.
- Bilingual required - Spanish, Mandarin, and/or Cantonese.
- Experience providing case management and/or advocacy to trafficking survivors, victims of crime, domestic violence, immigrant communities, or similar populations.
- Ability to work with culturally and linguistically diverse populations.
- Comfortable and experienced working with LGBTQ populations.
- Proficient in computer applications and programs, such as Word, Microsoft Excel, and the internet.
- Ability to work flexible hours, including some evenings and weekends.
- Excellent conflict management skills.
- Excellent communication and writing skills required.
- A team player.
- Good organizational skills and an ability to work in a fast-paced environment.
- Able to collaborate and work effectively with YMCA staff and community stakeholders.
- Must have reliable transportation and a clean driving record.
The YMCA of Greater Houston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
