Dermatology Receptionist

Metro Dermatology of NY PC is seeking a qualified Dermatology Receptionist to join our team.

This role involves providing exceptional patient service, managing scheduling, and maintaining accurate records. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply.

• Open and/or close the office (depending on schedule) -- gates, computers, lights, etc.
• Greet patients upon arrival, sign them in, obtain and verify insurance information, and any other necessary details
• Maintain a tidy front desk and reception area
• Provide patients with intake and new patient forms, and necessary office policies and legal documents
• Process co-payments for insured and payments for uninsured (self-pay) patients
• Process patient records, scanning documents, updating billing records
• Schedule new and follow-up appointments based on provider availability
• Confirm appointments for new and follow up patients
• Answer multi-line phones and handle or re-direct the caller as needed

• STRONGLY RECOMMEND THAT CANDIDATE BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible
• High school diploma/GED required
• REQUIRED: Fluency in Spanish AND English
• REQUIRED: Prior work experience in a medical office, or in the medical field
• PREFERRED: Prior experience with EHR or EMR systems
• Prior customer service experience preferred
• Must be able to handle a fast-paced environment and prioritize tasks
• Must have excellent communication, problem solving, and customer service skills
• Familiarity with Microsoft Office software (Word, Excel) a plus

As a full-time employee, you will be eligible for partially subsidized health insurance, vision, and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements.