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Keyholder Sales Associate
2 months ago
Saks OFF 5TH is a leading luxury off-price retailer, offering a curated selection of high-end brands at discounted prices. As a Keyholder Sales Associate, you will play a critical role in driving sales and delivering exceptional customer experiences.
Key Responsibilities- Lead by example, demonstrating a passion for customer service and a commitment to exceeding sales targets.
- Develop and maintain a thorough knowledge of our product offerings, including current promotions and sales.
- Provide coaching and guidance to sales associates, ensuring they are equipped to deliver outstanding customer service.
- Manage the sales floor, maintaining a visually appealing and well-organized environment.
- Collaborate with store management to develop and implement sales strategies, driving business growth and profitability.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Participate in visual merchandising and inventory management, ensuring the store is always well-stocked and visually appealing.
- Stay up-to-date on industry trends and competitor activity, providing insights and recommendations to store management.
- 3-5 years of experience in a retail or sales environment, with a proven track record of success.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic computer proficiency, with experience using point-of-sale systems and other retail technology.
Saks OFF 5TH is a subsidiary of Saks Fifth Avenue, offering a unique and exciting shopping experience for customers. As a Keyholder Sales Associate, you will be part of a dynamic and fast-paced team, working together to deliver exceptional customer experiences and drive business growth.
