Housekeeping Attendant
3 days ago
At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is through a world-class employee experience and company culture.
About the Location:
Houston, the country's capital of southern cool, is a city where urban sophistication meets bold Texas hospitality. We're excited to welcome you to our rooftop pool oasis, Topgolf Swing Suites, The Spa, and Krigler perfumery boutique. Enjoy flavorful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.
Guestroom Attendant:
About the Role:
To ensure the cleanliness of guest rooms/units' interior and exterior, including guest doors, patios, balconies, stairwells, walkways, pathways, corridors, windows, trash rooms, and linen closets. Other responsibilities include handling guest requests, stocking and removing linen, linen sorting, daily exterior premises cleaning, deep cleaning, and performing special projects.
Key Responsibilities:
- Check guest floors/walkways for paper, insects, debris, cigarette butts, room service items, etc.
- Maintain the cleanliness of all guest public spaces, restrooms, FSP, and back of house.
- Collect garbage and dirty linen on all floors and take it down to laundry.
- Deliver guest requests from housekeeping, marking them as complete in the device once they have been delivered.
- Respond to and resolve all service orders (guest/Room Attendant) within 7 minutes.
- Shampoo/spot clean carpet as requested.
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
- This is a full-time position.
- This position is generally scheduled for morning shifts but may include evening shifts as well. Weekend and holiday availability required.
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