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Property Manager

2 months ago

Odenton, Maryland, United States Self Storage Plus Full time

Self Storage Plus is seeking a highly skilled and organized Property Manager to oversee the day-to-day operations of our storage facilities. As a Property Manager, you will be responsible for ensuring the smooth operation of our facilities, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Customer Service: Provide excellent customer service and communication skills to internal and external customers, demonstrating genuine care, empathy, and active listening.
  • Leasing and Sales: Handle customer inquiries and problems in a timely and effective manner, greeting all customers promptly and professionally. Utilize sales aptitude to understand customer needs and present solutions.
  • Operations Management: Oversee and manage all elements of property operations, including leasing, marketing, customer relations, rent collection, maintenance, and financial reporting.
  • Property Maintenance: Conduct regular property inspections, ensure safety and security requirements are met, and perform minor property repairs.
  • Team Leadership: Implement policies and procedures to maximize efficiency, minimize costs, and ensure a positive tenant experience.
Requirements:
  • Customer Service: Excellent customer service and communication skills.
  • Time Management: Ability to follow a checklist, prioritize tasks, eliminate distractions, establish a routine, and delegate responsibilities.
  • Sales Aptitude: Understanding, knowing, and presenting the amenities, identifying issues, and adjusting to correct solutions.
  • Analytical Skills: Analyze different solutions and find the best course of action, demonstrating resourceful ways to approach a situation.
  • Self-Motivation: Handling conflicts and the process forward, ability to overcome obstacles.
Benefits:
  • Paid Time Off: Enjoy a generous paid time off policy.
  • Career Skills Development: Receive opportunities for career growth and development.
  • Great Work/Life Balance: Enjoy a healthy work-life balance.
  • Full Benefits Package: Receive a comprehensive benefits package, including medical, dental, vision, 401k, and more.