Office Support Professional

3 weeks ago

Columbus, Georgia, United States State of Georgia Full time
About the Job

We are seeking an Office Support Professional to join our team at the State of Georgia, supporting the Vocational Rehabilitation program. As a key member of our team, you will provide essential administrative support, enabling individuals with disabilities to achieve independence and meaningful employment.

Job Summary

This is a full-time position that requires a high level of accuracy while working with deadlines. The ideal candidate will have 3+ years of progressively complex office or administrative experience and a strong ability to work in a fast-paced environment.

Key Responsibilities
  • Provide general administrative support, including receptionist duties, answering phones, and maintaining office supplies.
  • Assist in educating the public, other agencies, vendors, and potential customers about rehabilitation authorization and services.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Interview individuals with disabilities to obtain information and provide referral services.
  • Prepare and send correspondence according to vocational rehabilitation policies and procedures.
  • Enter accurate participant data into the client information system and capture reporting data.
  • Process and monitor authorizations and invoices for rehabilitation services.
  • Maintain communication with clients, providers, partners, and other stakeholders.
  • Observe confidentiality rules as stated by departmental guidelines when disseminating test results and case file information.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Three (3) years of progressively complex office or administrative experience.
  • Strong organizational skills, attention to detail, and ability to work under pressure.
  • Excellent communication and interpersonal skills.
  • The ability to maintain confidentiality and handle sensitive information.
About Us

The State of Georgia's Vocational Rehabilitation Agency provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

What We Offer

We offer a competitive salary of $30,000.00 per year, a comprehensive benefits package, and opportunities for professional growth and development.

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