Healthcare Financial Consultant

2 weeks ago

Mission Viejo, California, United States The University of Kansas Health System Full time
Position Title

Patient Financial Advisor

Position Summary / Career Interest:
The Patient Financial Advisor plays a crucial role in delivering financial support to patients and their families within the healthcare system. This position assists individuals in navigating various payer options, including insurance coverage, Medicaid, Medicare, and other available resources tailored to their needs. Adherence to the organization's financial clearance and assistance policies is essential, along with maintaining high standards of productivity, quality, and customer service in line with departmental guidelines.

Key Responsibilities and Essential Functions
  • Engages with patients or their families through phone or in-person interactions to gather information regarding financial assistance options. This includes inquiries about health insurance, homeowner's insurance, worker's compensation, pre-paid packages, grants, studies, COBRA, VA benefits, and other relevant programs, ensuring compliance with Medicare/Medicaid regulations.
  • Evaluates patients' financial situations and aids them in achieving payment resolutions for their accounts, which may involve negotiating settlements, exploring insurance options, public assistance, payment plans, or charity considerations.
  • Accurately updates patient account details and demographic information, ensuring a thorough review of accounts within one business day to confirm verification and pre-certification accuracy.
  • Identifies potential Medicaid or Disability eligibility for patients as necessary, demonstrating the ability to interpret patient health information for disability assessments.
  • Negotiates payment arrangements or settlements, and if payment is unfeasible, assesses eligibility for partial or full charity assistance, which includes completing financial assessment applications and gathering required documentation. Uncooperative patients may have their accounts referred for collections.
  • Manages daily workload consisting of unsecured accounts, taking appropriate actions such as making phone calls and sending written communications while adhering to established codes and timelines.
  • Provides assistance to walk-in clients seeking help and addresses customer service inquiries.
  • Processes referrals from the Care Management Team for financial sponsorship.
  • Responsible for Point of Service collections and documentation in the EPIC system when applicable.
  • Must demonstrate the professional, clinical, and technical competencies required for the assigned department.
  • This description outlines essential job functions and is not an exhaustive list of all responsibilities; additional duties may be assigned as necessary.
Required Education and Experience
  • High School Diploma or GED.
  • Typing proficiency of at least 45 words per minute.
  • A minimum of three years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle roles, including patient accounting and pre-registration.
Preferred Education and Experience
  • At least one year of experience with the Epic system.
  • One year of experience in CPT-4 and HCPCS coding.
  • Proficiency in Microsoft Word and Excel for at least one year.
Knowledge Requirements
  • Ability to manage multiple tasks, prioritize effectively, and escalate issues as needed.
  • Strong oral and written communication skills.
  • Familiarity with insurance processes (both commercial and government).
  • Understanding of payer websites and resources.
  • Knowledge of transplant processes (BMT and/or Solid).
  • Working knowledge of CMS regulations.
Time Type:
Full time

Job Requisition ID:
R-35104

We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.

Need help finding the right job?

We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.

  • Healthcare Financial Advisor

    2 weeks ago

    Mission Viejo, California, United States The University of Kansas Health System Full time

    Position Title Patient Financial Advisor Position Summary / Career Interest: The Patient Financial Advisor plays a crucial role in offering financial support to patients and their families within the healthcare system. This position aids individuals in navigating payer options, including insurance coverage, Medicaid, Medicare, and other financial resources...

  • Healthcare Consultant, South Taranaki

    2 weeks ago

    Mission Viejo, California, United States New Zealand Government Full time

    Position Overview:We are seeking a dedicated Healthcare Consultant or Medical Officer to join our team at Hāwera Hospital, part of the South Taranaki Rural Health initiative under Te Whatu Ora - Health New Zealand Taranaki. Our mission is to enhance, safeguard, and nurture the health and well-being of the Taranaki community.About Taranaki:Taranaki is...

  • Patient Financial Advisor

    5 hours ago

    Mission Viejo, California, United States The University of Kansas Health System Full time

    Job SummaryThe University of Kansas Health System is seeking a highly skilled Patient Financial Advisor to join our team. As a key member of our revenue cycle team, you will be responsible for providing financial assistance to patients and families throughout the health system.Key ResponsibilitiesProvide financial assistance to patients and families,...

  • Financial Services Representative

    9 hours ago

    Mission Viejo, California, United States SchoolsFirst Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Financial Services Representative to join our team at SchoolsFirst Federal Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and processing transactions with accuracy and...

  • Financial Patient Advisor

    2 weeks ago

    Mission Viejo, California, United States The University of Kansas Health System Full time

    Position Title Patient Financial Advisor Position Summary / Career Interest: The Patient Financial Advisor plays a crucial role in delivering financial support to patients and their families within the healthcare system. This position aids individuals in navigating payer options, including insurance plans, Medicaid, Medicare, and other financial resources...

  • Chief Executive Officer

    7 days ago

    Mission Viejo, California, United States Lyndon Baines Johnson Tropical Medical Center Full time

    Job SummaryWe are seeking a highly experienced and skilled Chief Executive Officer to lead our healthcare organization, Lyndon Baines Johnson Tropical Medical Center. The successful candidate will be responsible for overseeing the strategic direction and operations of the medical center, ensuring high-quality patient care and excellent service delivery.Key...

  • Trainee Senior Financial Consultant

    3 days ago

    Mission Canyon, California, United States Spectrum Solutions Full time

    About Spectrum SolutionsSpectrum Solutions is a leading financial services provider, dedicated to delivering exceptional customer experiences. As a Trainee Senior Financial Consultant, you will play a vital role in shaping the future of our company.Your Key ResponsibilitiesDevelop and maintain strong relationships with customers, providing personalized...

  • Healthcare Laboratory Scientist

    2 weeks ago

    Mission Viejo, California, United States TEPHRA Full time

    Clinical Laboratory Scientist - TEPHRAPosition OverviewAs a Clinical Laboratory Scientist at TEPHRA, you will work under the guidance of the Chief Clinical Laboratory Scientist. Your primary responsibility will be to collect and analyze patient specimens, conducting a variety of laboratory tests essential for diagnosing and treating medical conditions.Key...

  • Fashion Consultant

    2 weeks ago

    Mission Viejo, California, United States Ascena Retail Group Full time

    About Us At Ascena Retail Group, we pride ourselves on being a leader in the fashion industry, dedicated to empowering women of all shapes and sizes. Our mission is to create a community that celebrates diversity and promotes self-expression through style. If you share our passion for fashion and believe in its transformative power, you will thrive in our...

  • Healthcare Solutions Specialist

    2 weeks ago

    Mission Viejo, California, United States CenTrak Full time

    Position Overview:As a Technical Solutions Consultant focusing on real-time location services, you will play a vital role in enhancing the sales process by delivering technical knowledge, conducting solution demonstrations, and providing support to our sales team, partners, and clients.Your collaboration with our sales, product development, implementation,...

  • Travel Physical Therapist

    15 hours ago

    Mission Viejo, California, United States TotalMed Staffing Full time

    About the JobTotalMed Staffing is seeking a skilled Physical Therapist to fill a challenging travel allied job in a dynamic healthcare setting.Job Details:Shift: 5x8 hour daysDuration: 13 weeksPay: Competitive weekly rateAbout TotalMed StaffingWe are a minority-owned and JCAHO certified healthcare staffing agency that provides flexible staffing solutions to...

  • Travel Interventional Radiology Technologist

    3 days ago

    Mission Viejo, California, United States City Mobile Group Full time

    Job OpportunityCity Mobile Group is seeking a skilled Interventional Radiology Technologist for a travel healthcare position in a dynamic medical facility.Job Requirements:Specialty: Interventional Radiology TechnologistDiscipline: Allied Health ProfessionalExperience: At least 2+ years of recent experience within the given specialty.Work Schedule: 40 hours...

  • Optical Sales Consultant at LensCrafters

    2 weeks ago

    Mission Viejo, California, United States EssilorLuxottica Full time

    Requisition ID: LensCrafters is enhancing its optical retail presence within Macy's department stores across the United States. Our collaboration with Luxottica, a global leader in eye care, is founded on a mutual commitment to delivering top-notch products, a passion for fashion, and a diverse brand portfolio that caters to various consumer preferences. At...

  • Insurance Benefits Consultant

    2 weeks ago

    Mission Viejo, California, United States American Income Life: AO - Jillian Getz Full time

    Job OverviewAmerican Income Life: AO - Jillian Getz is a leading provider of insurance solutions, specializing in benefits for unions, associations, and veterans. We are currently on the lookout for motivated and disciplined individuals to take on roles in sales and leadership. If you possess an entrepreneurial spirit and excel in high-pressure environments,...

  • Compensation and Benefits Consultant

    1 week ago

    Mission Viejo, California, United States American Income Life: AO - Jillian Getz Full time

    Job OverviewAmerican Income Life: AO - Jillian Getz is a leading provider of insurance solutions, dedicated to serving unions, associations, and veterans throughout the United States. With a legacy of excellence and significant growth, we are on the lookout for motivated individuals who possess a strong entrepreneurial spirit and can excel in a dynamic...

  • Compensation and Benefits Consultant

    2 weeks ago

    Mission Viejo, California, United States American Income Life: AO - Jillian Getz Full time

    Job OverviewAmerican Income Life: AO - Jillian Getz is a prominent provider of insurance solutions, catering to unions, associations, and veterans throughout the United States. With a strong track record of growth, we are on the lookout for motivated and disciplined individuals to take on roles in sales and leadership. If you possess an entrepreneurial...

  • Locum Physician Opportunity

    3 days ago

    Mission Viejo, California, United States Weatherby Healthcare Full time

    Job Summary:We are seeking a skilled Licenced Physician to join our team at Weatherby Healthcare. As a Dermatology Specialist, you will be responsible for providing high-quality patient care in an adult outpatient setting.Key Responsibilities:Perform biopsies, excisions, and electrodessication with curettage proceduresManage a caseload of 30 patients per...

  • Adult Outpatient Dermatology Position

    7 days ago

    Mission Viejo, California, United States Weatherby Healthcare Full time

    Job Summary:We are seeking a skilled Licenced Physician to join our team at Weatherby Healthcare. As a Dermatology Specialist, you will be responsible for providing high-quality patient care in an adult outpatient setting.Key Responsibilities:Perform biopsies, excisions, and electrodessication with curettage proceduresManage a caseload of 30 patients per...

  • Traveling Medical Doctor

    1 day ago

    Mission Viejo, California, United States Weatherby Healthcare Full time

    Job SummaryWe are seeking a highly skilled and experienced Traveling Medical Doctor to join our team at Weatherby Healthcare. As a Dermatology Specialist, you will be responsible for providing high-quality patient care in an outpatient setting.Key ResponsibilitiesProvide medical care to adult patients in an outpatient dermatology settingPerform biopsies,...

  • Locum Tenens Dermatologist Opportunity in CA

    6 days ago

    Mission Viejo, California, United States Weatherby Healthcare Full time

    Job DetailsJob Title: Locum Tenens Dermatologist Opportunity in CAJob Type: Full-time, Locum TenensLocation: CAJob Category: Healthcare, MedicalJob DescriptionWe are seeking an experienced Dermatologist to join our team at a facility in CA. As a Locum Tenens Dermatologist, you will be responsible for providing adult outpatient dermatology services, including...