Park Operations Manager

3 weeks ago


Reynoldsburg, Ohio, United States Urban Air Full time
Park Lead Job Summary
At Urban Air, we're seeking a dynamic and customer-focused individual to lead our park team. As a Park Lead, you'll be responsible for creating an exceptional experience for our guests, while ensuring the smooth operation of our park.

Key Responsibilities:
  • Oversee the daily operations of the park, ensuring a safe and enjoyable experience for all guests.
  • Lead and motivate a team of staff to deliver exceptional customer service and achieve sales goals.
  • Monitor and maintain the park's facilities, equipment, and inventory to ensure optimal performance.
  • Develop and implement strategies to promote a positive and inclusive team culture.
  • Collaborate with the management team to achieve business objectives and drive growth.

Requirements:
  • High school diploma or equivalent required; some college preferred.
  • Previous experience in a supervisory or management role, preferably in a customer-facing environment.
  • Proven ability to lead and motivate a team, with a focus on customer satisfaction and sales growth.
  • Excellent communication and conflict resolution skills.
  • Ability to work a flexible schedule, including nights and weekends.

About Urban Air:
Urban Air is a leading indoor adventure park and location-based entertainment company. Our mission is to provide a fun and safe environment for kids and families to create lasting memories. As a Park Lead, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.

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