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At Cornerstone Family Healthcare, we are passionate about delivering exceptional healthcare services to our community. We are seeking a skilled Call Center Operator to join our team in Newburgh, NY.
About the RoleThis is an exciting opportunity to join our dynamic Call Center team, where you will have the chance to make a real difference in the lives of our patients.
Key Responsibilities- Provide excellent customer service to patients, responding accurately and appropriately to their inquiries.
- Makes appointments for new and existing patients using the practice management system template.
- Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
- Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
- Provides back-up support for patient registration as requested by the Site Administrator.
- Bilingual: Fluent in Spanish
- High School Diploma or High School Equivalency Diploma
- Availability to work per diem shifts between 12pm-8pm (Monday through Friday) and at least two weekends a month (9am-5pm)
We offer a competitive salary of $17.00 per hour, plus quarterly incentives available. Our benefits package includes health benefits, retirement plan, paid time off, sick time, flexible spending, dependent care, paid holidays, and more.
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