Onsite IT Field Technician

6 days ago


Hillsboro, United States CompuCom Full time
About the Job: Onsite IT Field Technician

We are seeking an experienced Onsite IT Field Technician to join our team in Hillsboro, OR. As a key member of our onsite team, you will be responsible for maintaining our network environment, providing first-level Smart Hands support, and collaborating with remote teams to resolve outages and issues.

Responsibilities:
  • Maintain network environment as part of onsite team in support of physical touch (Smart Hands) for incidents and requests
  • Provide incident support by working with remote level 2/3 teams to assist in resolving outages and fixing issues, including replacement of cabling or hardware components

Requirements:
  • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution
  • Minimum 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices

Estimated Salary: $68,000-$85,000 per year

Benefits: We offer a comprehensive benefit package that you can elect into, including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

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