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Property Turnover Coordinator
2 months ago
Company Overview: S.C. Swiderski, LLC is a prominent provider of quality housing solutions, recognized for its commitment to professional service. As a fully integrated organization, we oversee all aspects of real estate, including design, planning, construction, ownership, and management of our property portfolio, alongside operating a comprehensive real estate brokerage. Our success is rooted in our dedication to client satisfaction, continuous improvement, team development, and integrity. With properties across Wisconsin, we are dedicated to investing in our people, processes, and properties, embodying the innovation and quality expected from a Made in Wisconsin certified company.
Position Summary: The Turnover Specialist plays a crucial role in maintaining the aesthetic and functional quality of our apartment communities. Collaborating closely with the Leasing and Maintenance Departments, this position is responsible for ensuring that public and common areas are impeccably maintained and that apartments are thoroughly prepared for prospective tenants.
Key Responsibilities:
- Provide courteous assistance to tenants and their guests, significantly contributing to tenant satisfaction and retention.
- Communicate professionally with colleagues, management, tenants, vendors, and external contacts, fostering teamwork to fulfill service requests.
- Coordinate with Property Managers to prioritize and complete inspections and turnovers at mid-month and month-end.
- Conduct pre-inspections for move-outs, identifying any damages or areas requiring attention.
- Exhibit meticulous attention to detail in cleaning and painting tasks, including mopping, sweeping, waxing, and vacuuming.
- Accompany tenants during Final Inspections at move-out.
- Address housekeeping service requests for incoming and outgoing tenants, ensuring model apartments and public areas are pristine.
- Maintain cleanliness in public spaces such as hallways, stairwells, laundry rooms, lobbies, restrooms, community rooms, and fitness centers.
- Ensure the exterior of the building is tidy by managing waste disposal, litter collection, and landscaping maintenance.
- Collaborate with Maintenance Technicians for annual inspections and other necessary tasks.
- Assist the Property Manager with showings, leasing office duties, and tenant appreciation events.
- Adhere to established policies related to tenant confidentiality and the Fair Housing Act.
- Perform additional duties as assigned.
Qualifications:
- Required: High school diploma or GED, valid driver's license with a clean driving record, prior professional cleaning experience, and strong communication and time management skills.
- Preferred: 5+ years of experience in residential or commercial cleaning with references.
Physical Requirements:
- Ability to sit and stand for extended periods.
- Capability to lift up to 50 lbs.
Work Environment: This role primarily involves working within apartment units and common areas, requiring travel between sites. Frequent interaction with Maintenance, Leasing, and Groundskeeping Departments, as well as tenants, is expected.
Note: This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. Duties and responsibilities may evolve over time.
