Collections and Credit Recovery Specialist
7 hours ago
Lipari Foods is a premier store distributor, delivering 37,000+ food and packaging products to 32 states and 14,000+ retail accounts.
We are looking for a talented Collections and Credit Recovery Specialist to join our team. This role will be responsible for monitoring customer accounts on a daily basis and proactively following up with customers on outstanding accounts receivable.
Key Responsibilities:
- Own and maintain a customer account portfolio with a focus on minimizing past due amounts and potential write-offs.
- Lead all collection activities for assigned accounts to ensure all past due amounts are collected, and collaborate with other departments and colleagues on managing accounts.
- Review and monitor assigned accounts and applicable collection reports, identifying potential issues attributing to account delinquency and communicating with management.
- Make outbound collection calls and resolve customer billing issues with exceptional customer service, responding to customer account inquiries in a timely and professional manner.
- Communicate professionally, verbally and in writing, and proactively identify areas for process improvement to enhance the collections process.
Position Requirements:
- 2+ years of office experience, Collections experience a plus, with a strong background in financial analysis and problem-solving skills.
- Must possess an entrepreneurial mentality, with a willingness to make 100 phone calls per day and work independently, with a strong organization and prioritization skills.
- Proficiency in Microsoft Office including Excel and Word, with a proven ability to work in a team environment and build strong rapport with field Sales team.
Estimated Salary Range: $55,000 - $65,000 per year, based on location and experience.
About Lipari Foods: Lipari Foods is a regional full-line deli, bakery, packaging, and grocery distributor, headquartered in Warren, MI. We operate several manufacturing facilities from a USDA fresh food plant to facilities specializing in jar goods, cheese and confections. We are a dedicated team of professionals working together to deliver more than great food to build a better tomorrow.
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