Customer Service Delivery Specialist
2 weeks ago
This role involves delivering products to customers from Sherwin-Williams stores using box and flat-bed trucks. The selected individual will be responsible for ensuring deliveries are complete, packed correctly, and safely delivered to the correct customer. They will be accountable for customer satisfaction and for transporting items in a safe and timely manner.
Responsibilities- Prepare deliveries to meet customer requirements in the most efficient manner.
- Load customer orders properly on the truck.
- Complete all necessary paperwork.
- Ensure safe loading, transportation, and delivery of items to customers.
- Maintain the store vehicle and report any repair or servicing needs to the supervisor.
- Provide excellent customer service, respond to customer inquiries, and handle customer complaints effectively.
- Adhere to assigned routes and follow established time schedules.
- Obedience to transportation laws and maintaining a safe driving record is essential.
- Prepare accurate reports and other documents related to deliveries.
- Operate equipment and machines, such as cars, trucks, forklifts, etc.
- Perform other duties in the store, including warehouse tasks, tinting, mixing customer orders, and assisting customers.
- Age requirement: 21 years or older.
- Must be legally authorized to work in the country of employment without sponsorship.
- Valid, unrestricted Driver's License required.
- Valid Medical Examiner's Certificate from a Department of Transportation (DOT) licensed medical examiner.
- Able to retrieve materials from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs occasionally.
- Willingness to work all scheduled hours, which may include evenings and weekends.
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