Field Service Engineer

1 month ago


Trenton, New Jersey, United States Philips Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Philips. As a Field Service Engineer, you will be responsible for providing exceptional customer service and technical support to our customers in the diagnostic imaging field.

Key Responsibilities
  • Provide technical support and repair services for diagnostic imaging equipment at customer sites.
  • Collaborate with customers to understand their technical needs and provide solutions to meet their requirements.
  • Work closely with internal teams to ensure timely and effective resolution of customer issues.
  • Stay up-to-date with the latest technical developments and advancements in the field of diagnostic imaging.
  • Participate in training and development programs to enhance technical skills and knowledge.
Requirements
  • 2+ years of experience in a diagnostic imaging service environment or 4+ years in electromechanical industries.
  • Strong technical knowledge and skills in electronic, mechanical, and networking theory.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.
  • Ability to travel frequently and work in a fast-paced environment.
What We Offer
  • Competitive hourly pay rate of $24.40 to $39.16 with overtime eligibility.
  • Field service and lead generation incentive bonus plans.
  • On-call pay and company fleet/car.
  • Training and advancement opportunities.
  • Comprehensive Philips Total Rewards benefits program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and technically skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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