Customer Service Associate

4 weeks ago


Williamsville, Illinois, United States Government Employees Insurance Company Full time
Customer Service Representative

At GEICO, we're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our customer service team, you'll be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:
  • Provide excellent customer service to policyholders via phone, email, and chat
  • Answer questions and resolve issues related to billing, policies, and claims
  • Make policy changes and updates as needed
  • Provide recommendations to policyholders to help them make informed decisions

Requirements:
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and adapt to changes quickly

Benefits:
  • Premier Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

Equal Employment Opportunity:
GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where all associates feel valued and respected.

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