Customer Service Representative Part Time Albert Lea, MN

1 week ago


Albert Lea, Minnesota, United States Wells Fargo Bank Full time
Company Overview

Wells Fargo is a leading financial services company that believes in the importance of building strong customer relationships. Our company values diversity, equity, and inclusion in the workplace, making it an ideal place for individuals from various backgrounds to thrive.

Salary Range

We offer a competitive salary range of $18.00 - $20.53 per hour, commensurate with experience. This salary range reflects our commitment to compensating our employees fairly and competitively.

About the Role

This part-time Teller position is located in Albert Lea, MN, and is a great opportunity for individuals who enjoy working with people. As a Teller, you will be responsible for providing excellent customer service, processing transactions, and promoting digital solutions to customers. If you are looking for a role that offers tremendous opportunities for career growth and development, this could be the perfect fit for you.

Job Description

The primary responsibilities of this role include:
  • Supporting customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Completing operational activities while minimizing risks under established policies.
  • Performing routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
  • Receiving direction from managers and exercising judgment within defined policies and procedures.
  • Escalating questions and issues to more experienced roles.
  • Interacting with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Identifying information and services to meet customers' financial needs.

Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Benefits

We offer a comprehensive benefits package that includes:
  • Health benefits.
  • 401(k) Plan.
  • Paid time off.
  • Disability benefits.
  • Life insurance, critical illness insurance, and accident insurance.
  • Parental leave.
  • Critical caregiving leave.
  • Discounts and savings.
  • Commuter benefits.
  • Tuition reimbursement.
  • Scholarships for dependent children.
  • Adoption reimbursement.


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