Client Experience Specialist

4 days ago


Forest Lake, Minnesota, United States Jesse Johnson - State Farm Agent Full time
About the Role

We are looking for a talented Customer Relations Representative to become a part of our dynamic team at Jesse Johnson - State Farm Agent.

In this role, you will play a critical part in delivering exceptional client experiences that drive business growth.

Your attention to detail, excellent customer service skills, and passion for helping others make you an ideal fit for this position.

Responsibilities
  1. Resolve customer complaints and concerns in a professional and timely manner.
  2. Collaborate with other team members to ensure seamless customer service delivery.
  3. Develop and implement customer retention strategies to increase customer satisfaction.
Requirements
  • Strong communication and problem-solving skills.
  • Previous experience in customer service or a related field.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
What We Offer
  • A competitive salary range of $40,000 - $55,000 per year.
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Ongoing training and development opportunities to help you grow in your career.


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