Retail Customer Service Representative
7 days ago
Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children. We own the Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands, and we're proud to be an equal opportunity employer.
Why Work with Us?
- You'll join a welcoming and inclusive environment that values and optimizes skills and talents
- You'll have the opportunity to learn and build skills and grow as an individual
- You'll be part of a company that invests in its employees' training and development
Job Description:
We are seeking a Seasonal Associate to join our team at Carter's/OshKosh. As a key member of our sales floor team, you will provide exceptional customer service and support in a fast-paced retail environment.
Responsibilities:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
Benefits:
- Schedules that fit your life: Our hours of operation allow you to balance work and personal activities
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
- Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
- The opportunity to learn and build skills and grow as an individual: We provide professional and personal development to help shape your career
- Development programs to help you grow in your current role and beyond
Estimated Salary Range: $12-$15 per hour (based on location and experience)
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