Sales and Customer Service Trainee

3 weeks ago


Fort Wayne, Indiana, United States ECI Management Full time

About ECI Management

ECI Management, a fast-paced and collaborative environment, is seeking a skilled Sales and Customer Service Trainee. As a key member of our team, you will have the opportunity to develop skills in sales and customer service, working closely with our experienced staff.

Job Overview:

We are looking for a self-starting individual who can thrive in a dynamic environment. The ideal candidate will be responsible for growing customer accounts by hitting all KPIs on a daily and weekly basis. This includes presenting additional discounts, promotions, and/or cross-selling opportunities throughout the sale, utilizing negotiation skills when recommending new sales opportunities, and responding to complaints, resolving issues, and effectively answering questions regarding products/services during the sale.

Key Responsibilities:

  • Grow customer accounts by hitting all KPIs
  • Present additional discounts, promotions, and/or cross-selling opportunities
  • Utilize negotiation skills when recommending new sales opportunities
  • Respond to complaints, resolve issues, and answer questions regarding products/services

Requirements:

  • Bachelor's degree in Management, Communications, Sales, or Entrepreneurship preferred
  • 2-3 years of experience in a customer-facing role
  • Self-confident and professional demeanor
  • Driven and goal-oriented
  • Excellent communication skills

Estimated Salary: $52,000 - $62,000 per year

About the Opportunity

This is an excellent opportunity for a motivated individual to join our team and grow with our company. We offer training and development programs to ensure our employees have the necessary skills to succeed. If you are driven to reach new heights in your career, we encourage you to apply.



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