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Bistro Server

2 months ago


Charleston, West Virginia, United States Courtyard Charleston Historic Full time
Job Summary

The Bistro Attendant is a key member of our team, responsible for delivering exceptional service to our guests in a fast-paced and dynamic environment. As a Bistro Attendant, you will be the face of our hotel, ensuring that every guest interaction is warm, friendly, and memorable.

Responsibilities
  • Guest Service: Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Food and Beverage Service: Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
  • Table Management: Clear, clean, and reset tables as needed, and prepare buffet stations for food set up.
  • Communication: Be familiar with the operation of the P.O.S. system, answer the telephone according to standards, and have a complete knowledge of standards of service for receiving a room service order.
  • Teamwork: Work collaboratively with other team members to ensure seamless service delivery and maintain a positive, respectful, and inclusive work environment.
Requirements
  • Education: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Skills: Must be able to convey information and ideas clearly, evaluate and select among alternative courses of action quickly and accurately, and maintain composure and objectivity under pressure.
  • Experience: Must have previous experience in a similar role, with a strong focus on customer service and teamwork.
About Us

Courtyard Charleston Historic is a newly renovated hotel located in the heart of Charleston's Historic District, offering a unique blend of historic charm and modern amenities. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional service to our guests.

Benefits
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
  • Professional Development: Opportunities for training and development, with a focus on enhancing your skills and knowledge in the hospitality industry.